With technology more powerful than ever, gathering data at seemingly every turn, there is ample opportunity to measure your candidate and client satisfaction. But are you measuring the right things at the right time? And what are you doing with that information after you've gotten it? With the right strategy and tools, you can turn your NPS into so much more than just a number.
What if we told you your NPS could be providing real, tangible impact to your bottom line?
While NPS can be great fodder for marketing communications, client and candidate feedback can drive important changes and initiatives for your firm. A strong program can improve contractor and client retention, redeployment, quality referrals—and so much more! See how Sense clients have improved their NPS by up to 75 pts, and the impact that's having on their business.
55%
faster hiring
2.5X
candidate NPS
30-35%
reduced acquisition cost
How to excel at each stage of the talent engagement lifecycle
Why a well-crafted talent engagement strategy drives predictable hiring success
10 automation frameworks that elevate the candidate experience and 3X your hiring speed
8 key metrics that demonstrate the impact of talent engagement on your hiring pipeline
55%
faster hiring
2.5X
candidate NPS
30-35%
reduced acquisition cost
How texting compares to traditional communication channels like phone and email
The role of texting at different stages of the candidate journey
How a Talent Engagement Platform seamlessly incorporates texting into your recruiting strategy
The advantages of using text messaging to engage talent
Dos and don’ts for texting candidates
2X
more responses
3X
faster replies
3X
more hires