This Privacy Notice (“Privacy Notice“) describes the privacy practices of Sense Talent Labs, Inc. and its subsidiaries and affiliates (collectively, “Sense” or “us” or “we“).
Sense provides a talent engagement platform and associated analytics services to our clients, typically corporations and staffing agencies. To take advantage of our services, our clients share with us information about individuals who they staff or seek to staff (“Consultants”). We process the Consultants’ information and send communications to those Consultants only at the direction of the client who provided the information, and only on that client’s behalf. We may also collect personal information for our own business purposes in connection with our business, such as business contact details of potential clients or job applicants’ resumes.
This Privacy Notice applies to the sensehq.com, sensehqchat.com website and any other websites or online services controlled by us and which display this Privacy Notice, as well as to the services we provide to our clients. The websites and services covered by this Privacy Notice are not intended for individuals’ use in their personal, family or household capacity. Accordingly, we treat all personal information we collect through our websites as pertaining to individuals in their business capacity, and not their personal capacity. The information we collect through the performance of our services for clients is collected on behalf of the client.
Information We Collect
- Information We Collect for Sense’s Own Business Purposes
- Information We Collect from or on Behalf of Our Clients
Cookies and Other Information Collected by Automated Means
Our Use of Personal Information
- Our Use of Personal Information for Sense’s Own Business Purposes
- Our Use of Personal Information on Behalf of our Clients
Information We Share
How We Protect Information
Links To Websites And Third Party Content
- Marketing emails
- Online Behavioral Advertising
- Changing or Deleting Your Personal Information
Information for Individuals in the European Economic Area and the United Kingdom
- Legal basis for processing data
- Privacy preferences, rights, and choices
- International data transfers
Changes To Our Privacy Notice
How To Contact Us
INFORMATION WE COLLECT
Information We Collect for Sense’s Own Business Purposes
We may collect information about individuals who interact with Sense when using our website or services (such as employees of our clients), job applicants, and other individuals.
How we collect the information
We may collect information directly from individuals and our clients.
Types of information we collect
The types of information we collect include:
- Personal and business contact information (such as name, business name, street address, telephone number, and email address)
- Username and password that an individual may choose when establishing an account on our website
- Payment information (such as credit card or other financial account numbers)
Information We Collect from or on Behalf of Our Clients
We may collect information about Consultants from or on behalf of our clients. Our clients determine the scope of the information transferred to us or that we collect, and the information we receive may vary by client. Typically, the information we collect about Consultants on behalf of our clients includes:
- Contact information (such as name, street address, telephone number, email address)
- Professional credentials and work history (such as current and past employers, dates of employment, and compensation), and educational history
- Month and Day of birth
- Language preference
- Any information that a Consultant provides in response to a communication from us, such as an invitation to complete a survey
We also collect information when Consultants and our clients use our services to communicate with each other via our services, such as via chat or messaging features.
Sense has integrated with Google APIs internally. The utilization and transmission of information received via Google APIs to any other application by Sense adhere to the Google API Services User Data Policy
, including the Limited Use requirements.
- The App will not use this Google Calendar data for serving advertisements.
- The App will not allow humans to read this data unless we have your affirmative agreement for specific messages, doing so is necessary for security purposes such as investigating abuse, to comply with applicable law, or for the App’s internal operations and even then only when the data have been aggregated and anonymized.
COOKIES AND OTHER INFORMATION COLLECTED BY AUTOMATED MEANS
We, our service providers, and our business partners, may collect certain information about the use of our websites by automated means, such as cookies, web beacons and other technologies (“Automated Information”). Please see our Cookies Policy for more information on cookies. We and our service providers and business partners may collect Automated Information about your online activities over time and across third-party websites when you use our websites. In jurisdictions where Automated Information is considered Personal Information, or if we associate Automated Information with personal information, we will treat Automated Information as personal information in accordance with this Privacy Notice.
Because there is not yet a consensus on how companies should respond to web browser-based do-not-track (“DNT”) mechanisms, we do not respond to web browser-based DNT signals at this time. Please see the “Online Choices” section below for information about how you may opt out of, or limit the use of, your browsing behavior for online behavioral advertising purposes.
The information collected by automated means includes:
- Details about the devices that are used to access our websites (such as the IP address, and type of operating system and web browser)
- Dates and times of visits to, and use of, our websites
- Information about how our websites are used (such as the content that is viewed on our webpages; how users navigate between or on, and interact with, our webpages; and the date, time, and length of access)
- Details about how individuals interact with our emails (such as whether the email is opened and which links are clicked in the email)
- URLs that refer visitors to our websites
- Search terms used to reach our websites
Web browsers may offer users of our websites the ability to disable receiving certain types of cookies; however, if cookies are disabled, some features or functionality of our websites may not function correctly.
OUR USE OF PERSONAL INFORMATION
Our Use of Personal Information for Sense’s Own Business Purposes
We may use personal information to:
- Provide our services to our clients
- Communicate about the products and services we offer, and respond to requests, inquiries, comments, and suggestions
- Analyze and enhance our communications and strategies (including by identifying when emails sent to you have been received and read)
- Operate, evaluate and improve our business, our websites, and other products and services we offer (including to develop new products and services)
- Invoice and collect payment for our services
- Establish and maintain an individual’s profile on our website
- Tailor the content we display in our communications and on our websites
- Customize our services to individuals’ preferences
- Administer surveys and other market research
- Comply with legal requirements, judicial process, and our company policies (including to verify users’ identity in connection with access or correction requests)
- Protect against, identify, investigate, and respond to fraud, illegal activity (such as incidents of hacking or misuse of our websites), and claims and other liabilities, including by enforcing the terms and conditions that govern the services we provide
- Monitor recruiting statistics, to inform our recruitment activities
We may aggregate and/or de-identify any information that we collect, such that the information no longer identifies any specific individual. We may use, disclose and otherwise process such information for our own legitimate business purposes – including historical and statistical analysis and business planning – without restriction.
Our Use of Personal Information on Behalf of our Clients
We use personal information we collect from or on behalf of our clients to provide services only as directed or authorized by our client. We do not use this information for our own purposes. Typically, our clients direct or authorize us to use personal information collected on their behalf to provide our services to our clients, including by communicating with a Consultant on behalf of our client and providing surveys to Consultants.
INFORMATION WE SHARE
We may share personal information for the purposes set out in this Privacy Notice with:
- Sense affiliates and subsidiaries
- Service providers that perform services on our behalf, such as customer service and support providers, technology providers (including providers of payment processing, technology support, quality assurance, web hosting, and email communications)
- Analytics organizations
- Survey and market research providers (with respect to information that Sense collected for its own business purposes)
- Advertising and marketing partners (with respect to information that Sense collected for its own business purposes)
- AI and Machine learning partners (with respect to information used to train and improve machine learning models)
- Mobile Consent & SMS Data: Data obtained through the short code program will not be shared with any third-parties for marketing reasons/purposes.
We may share all information that we collect on behalf of a client with that client and as directed by that client.
Unless prohibited by applicable law, we reserve the right to transfer the information we maintain in the event we sell or transfer all or a portion of our business or assets. If we engage in such a sale or transfer, we will – where required by applicable law – make reasonable efforts to direct the recipient to use your personal information in a manner that is consistent with this Privacy Notice. After such a sale or transfer, you may contact the recipient with any inquiries concerning the processing of your personal information.
In addition, we may share your information to comply with legal and regulatory requirements, and protect against and prevent fraud, illegal activity (such as identifying and responding to incidents of hacking or misuse of our websites), and claims and other liabilities.
If you submit your information in connection with job opportunities at Sense, we will use and disclose the information to process your application (including to contact you and/or your references and former employers if appropriate), to monitor recruitment statistics, and to comply with government reporting requirements. We also retain statistical information about applicants to help inform our recruitment activities. We will process this information based on our legitimate interest of evaluating job candidates or, when you provide us with sensitive information, based on your consent.
HOW WE PROTECT INFORMATION
We maintain reasonable administrative, technical, and physical safeguards designed to protect the personal information we maintain against accidental, unlawful, or unauthorized access, disclosure, alteration, use, loss, or destruction. However, we cannot guarantee that the safeguards we maintain will ensure the security of the personal information.
LINKS TO OTHER WEBSITES AND THIRD-PARTY CONTENT
We may provide links to websites and other third-party content that is not owned or operated by Sense. The websites and third-party content to which we link may have separate privacy notices or policies. Sense is not responsible for the privacy practices of any entity that it does not own or control.
We will retain personal information only for as long as necessary to fulfill the purpose(s) for which the information was collected, depending on the purpose(s) for which the information was collected, the nature of the information, any contractual relationship that may govern the retention of the data, and our legal or regulatory obligations. We will then destroy the personal information or anonymize the information, in accordance with applicable law.
Our websites and services are not intended for individuals under 18 years of age, and individuals must be at least 18 years of age to register with our websites. We do not knowingly collect personal information from children under age 13 through our websites. If we learn that we have collected personal information from a child under the age of 13 through our websites, we will delete that information.
You may unsubscribe from receiving marketing or other commercial emails from Sense by following the instructions included in the email. However, even if you opt out of receiving such communications, we retain the right to send you non-marketing communications (such as information about changes to our website terms).
Online Behavioral Advertising
Some of the business partners that collect information about users’ activities on our websites may be members of organizations or programs that provide choices to individuals regarding the use of their browsing behavior for purposes of targeted advertising. For example, users may opt out of receiving targeted advertising on websites through members of the Network Advertising Initiative by clicking here
or the Digital Advertising Alliance by clicking here
. European users may opt out of receiving targeted advertising on websites through members of the European Interactive Digital Advertising Alliance by clicking here
, selecting the user’s country, and then clicking “Choices” (or similarly-titled link). Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms that we linked above.
Changing or Deleting Your Personal Information
Individuals with accounts on our website may change their personal information by editing their profile within their account or by sending an e-mail to us at the e-mail address set forth below. You may also contact us to request deletion of your personal information, but please note that any data that we delete may remain in our archives, and we may retain your information for anti-fraud or similar purposes.
Individuals whose personal information Sense processes on behalf of a client (such as a Consultant) should contact that client to request any changes or deletions.
We also address the ability for individuals in the European Economic Area and the United Kingdom to request deletion of their personal information in the section below titled “Information for Individuals in the European Economic Area and the United Kingdom.”
INFORMATION FOR INDIVIDUALS IN THE EUROPEAN ECONOMIC AREA AND THE UNITED KINGDOM
Legal basis for processing data
In this section, we identify the legal grounds on which we rely to process personal information.
In some cases, Sense has a legitimate interest to process the personal information that we collect, such as to develop, administer and support our products and services; to operate, evaluate and improve our business; to invoice and collect payment for services; to support our recruitment activities; or to facilitate a sale of assets or merger or acquisition.
In other cases, Sense processes personal information to fulfill our contracts with our clients, such as when we process personal data regarding a Consultant or communicate with the Consultant on behalf of our client.
It may be also necessary for Sense to process personal information to comply with our legal obligations, and to protect against, identify, investigate, and respond to fraud, illegal activity, and claims and other liabilities, including by enforcing the terms and conditions that govern the services we provide.
If Sense relies on consent for the processing of your personal information, we will seek such consent at the time we collect your personal information. For more information on consent, please see the “Privacy Preferences, Rights and Choices” section of this Privacy Notice.
Privacy preferences, rights and choices
Individuals have certain rights and choices regarding Sense’s processing of their personal information. Please see the “How to Contact Us” section below for our contact information. Individuals whose personal information Sense processes on behalf of a client (such as a Consultant) should contact that client to exercise the rights and choices described in this section.
Please note that if the exercise of these rights limits our ability to process personal information, we may be precluded from providing our products or services to individuals who exercise these rights, or from otherwise engaging with such individuals going forward.
We reserve the right to verify the identity of the individual in connection with any requests regarding personal information to help ensure that we provide the information to individuals to whom the information pertains, and allow only those individuals or their authorized representatives to exercise rights with respect to that information.
For information about the rights and choices users have with respect to cookies and online tracking, please see the “Cookies and Other Information Collected by Automated Means” section of this Privacy Notice.
General objections to the processing of personal information
To the extent provided by applicable law, you may withdraw any consent you previously provided to us, or object at any time on legitimate grounds, to the processing of your personal information. In some circumstances, withdrawing your consent to Sense’s use or disclosure of your personal information will mean that Sense will not be able to provide products or services to you or to otherwise engage with you.
Access to personal information
You may request access to the personal information that we maintain about you. If we grant your request, we will provide you with a copy of the personal information we maintain about you in the ordinary course of business, in a commonly used format. You may request to correct any errors in your personal information. We may reject your request to access or correct your information, as permitted by applicable law. If we reject your request, we will notify you of the reasons for the rejection.
Portability of personal information
You may request that we transfer your personal information to another data controller. We may reject your request, as permitted by applicable law. If we reject your request, we will notify you of the reasons for the rejection.
Deletion of personal information
You may request that we delete your personal information. We may reject your request, as permitted by applicable law. If we reject your request, we will notify you of the reasons for the rejection.
International data transfers
We may transfer personal information to countries other than the country in which the data was originally collected, for the purposes described in this Privacy Notice. For example, if you are located outside of the United States, we typically transfer your personal information to the United States, where Sense is headquartered. The countries to which we transfer personal information may not have the same data protection laws as the country in which you initially provided the information. When we transfer personal information across borders, we consider a variety of requirements that may apply to such transfers. Specifically, we may transfer personal information from the European Economic Area or the United Kingdom to:
- Countries that the European Commissions has deemed to adequately safeguard personal information
- Pursuant to the recipient’s compliance with standard contractual clauses, EU-US Privacy Shield, or Binding Corporate Rules
- Pursuant to the consent of the individual to whom the personal information pertains
- As otherwise permitted by applicable EEA requirements.
CHANGES TO OUR PRIVACY NOTICE
Sense reserves the right to change this Privacy Notice at any time. When we update this Privacy Notice, we will notify you of changes that are deemed material under applicable legal requirements by updating the date of this Privacy Notice and providing other notification as required by applicable law. We may also notify you of changes to the Privacy Notice in other ways, such as via email or other contact information you have provided.
HOW TO CONTACT US
You may contact us with questions, comments, or complaints about this Privacy Notice or our privacy practices, or if you wish to access, delete or correct you information. Our contact information is as follows:
Sense Talent Labs, Inc.
225 Bush St. #1350
San Francisco, CA firstname.lastname@example.org
If you are a resident within the European Economic Area, you also have the right to file a complaint with the supervisory authority of your member state.
SENSE COOKIES POLICY
Effective Date: May 24, 2018.
What are cookies?
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating web domain on your subsequent visits to that domain. Most web pages contain elements from multiple web domains so when you visit the website, your browser may receive cookies from several sources.
Cookies are useful because they allow a website to recognize a user’s device. Cookies allow you to navigate between pages efficiently, remember preferences and generally improve the user experience. They can also be used to tailor advertising to your interests through tracking your browsing across websites.
Session cookies are deleted automatically when you close your browser and persistent cookies remain on your device after the browser is closed (for example to remember your user preferences when you return to the site).
What types of cookies does Sense use?
We describe the categories of cookies Sense and its contractors use below.
Strictly Necessary Cookies
These cookies are essential in order to enable you to move around the Website and use its features. Without these cookies, services you have asked for (such as navigating between pages) cannot be provided.
We make use of analytics cookies to analyze how our visitors use our Website and to monitor Website performance. This allows us to provide a high quality experience by customizing our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. We might also use these cookies to highlight articles or site services that we think will be of interest to you based on your usage of the website. The information collected by these cookies is not associated with your personal information by us or by our contractors.
We permit Google Analytics
to set performance cookies on the Website. You can opt out of Google Analytics here
Website Functionality Cookies
If you do not agree to the use of these cookies, you may disable them by following the instructions for your browser as explained at http://www.allaboutcookies.org/ manage-cookies/
. Please note that some of our services may not function properly if cookies are disabled. You may also opt out of third-party cookies where available by using the links provided in this Cookies Policy.
Furthermore, some parties that set cookies via our site may offer the ability to opt-out of cookies via the Network Advertising Initiative’s consumer opt-out tool
, the European Interactive Digital Advertising Alliance’s consumer opt-out tool
, or the Digital Advertising Alliance’s Consumer Choice Page
Cookies policy does not cover third party websites
Please note that this cookies policy does not apply to, and we are not responsible for, the cookie practices of third party websites which may be linked to this Website.
Changes to the Cookies Policy
We may update this cookies policy and we would encourage you to review the policy from time to time to stay informed of how we are using cookies.