Recruiting teams are under increasing pressure to move faster, engage more candidates, and deliver results at scale. For Trillium, a staffing organization operating across multiple locations and time zones, manual processes made it difficult to keep pace with demand while maintaining a high-quality recruiter experience.
By adopting Sense AI Recruiter—called Grace—Trillium streamlined its recruiting operations, improved recruiter productivity, and expanded access to qualified talent.
The Challenge: Manual Processes That Limited Scale
As hiring volumes increased, Trillium’s recruiting team identified several areas where efficiency could be improved. Manual screening, cold calls, and repetitive outreach consumed valuable recruiter time and limited how many candidates teams could effectively engage.
Key challenges included:
“Grace’s ability to translate communications into multiple languages has opened us up to candidates that we couldn’t normally screen,” said Jenna Mathieu, VP of Marketing at Trillium.
“We were able to screen a ton of candidates that we would have missed out on before.”
The Solution: An AI Recruiter Designed for Efficiency
Trillium implemented Sense AI Recruiter (Grace) to automate time-consuming, repetitive recruiting tasks while maintaining consistent and personalized candidate engagement. Grace handled high-volume outreach, screening, and follow-ups—allowing recruiters to focus on relationship-building and placement strategy.
“AI Recruiter is an investment in the recruiters,” said Mathieu. “It takes repetitive tasks off their plate and enables better time management and more effective recruiting. It’s almost like having an assistant for every recruiter on the team.”
The Results: Faster Hiring and Greater Reach
Sense AI Recruiter (Grace) delivered measurable improvements across Trillium’s hiring operations in just weeks. By automating screening, outreach, and follow-ups, recruiters were able to engage more candidates, move faster, and maintain strong hiring outcomes.
Key results included:
Additional Value: A Better Recruiter Experience
Beyond speed and scale, Grace helped elevate the day-to-day recruiter experience. By removing repetitive administrative work, recruiters were able to operate more efficiently, manage their time more effectively, and focus on the parts of recruiting that drive the most impact.
AI became a productivity partner—supporting recruiters with consistent execution while enabling them to make smarter, more strategic decisions throughout the hiring process.
Looking Ahead: Expanding AI Across Recruiting Workflows
Trillium continues to explore new ways to expand Grace’s role across the organization. Future plans include leveraging AI to support compliance-driven workflows and incorporating video-based interactions to further enhance candidate engagement and streamline qualification.
For Trillium, AI is not just about automation—it’s about building a faster, more scalable, and more effective recruiting operation.
